What is Bid Buddie?
Bid Buddie is similar to our regular live auctions except that it is conducted entirely on the application. In effect, the software system is taking the place of the auctioneer in controlling the bidding and closing of the lots being sold.
When does the auction end?
The auction ends at the time indicated in the auction description, generally it runs down the clock from 24 hours to 00:00:00.
What is the automatic bidding extension?
There is an automatic 2-minute bidding extension if a bid is submitted on any lot within the 2 minutes on the bidding clock. These time extensions will continue until there is a 2-minute period during which no bidding takes place on any lot.
How do I set up an online bidding account?
Go to our Bid Buddie registration page for account creation. This can be found and downloaded from google play store. If you have previously registered you can enter your username and password and proceed with listing and bidding. If this is your first time registering you will be asked to provide personal information and register your Bid Buddie account.
Do I need to register for each auction even though I have an online bidding account already?
There is no need to register to make a bid or to place an item for bidding provided one has a registered account and has paid monthly subscriptions.
How do I bid?
Each lot in the auction has a clearly marked bidding window. Once you develop interest in a listed item, simply tap “place bid” and enter the amount which has to be higher than the last bid.
How much should I bid?
It's entirely up to you, the simplest way is to always indicate your top bid - the amount to which you would bid if you were attending an auction in person. The higher the bid the higher the chances of winning a bid and you are encouraged to place a bid you deem reasonable and that you are capable of honouring.
What are the bidding increments?
Bidding typically begins below the low estimate and generally advances in the following bid increments:
How do I know the auction is over?
You will see no time left on the clock on a currently refreshed Bid Buddie page. You will also view a statement that the auction bidding is now closed in your notifications and if you win the bid you will be notified through sms
I am the highest bidder. How do I do now?
You will be notified through sms and email of being the winner in the just ended auction
How do I complete payment for my purchases?
On completion of the auction, payment details and method will be revealed to the winner where one is expected to pay on delivery
How do I pick up my purchases?
As details will be shared at the close of the bid the buyer and the seller must agree on delivery terms or the buyer and the seller may agree on bearing the cost of the courier.
Can you ship my purchases to me?
Yes. We contract a third party to deliver the merchandise upon agreement of choice of delivery method and the costs thereof. Buyer will have an option to select the deliver or to collect option.
What currency can I post a bid in?
As per SI 142 of 2019 all goods being sold or auctioned must be listed in ZWL$. No bids listed in US$ or SA Rands will be accepted. Please ensure you update your BidBuddie App to the latest version to ensure you are compliant with these regulations.
RULES FOR BID BUDDIE - PLEASE READ & UNDERSTAND THEM
1. Bidding begins once you have posted. Bidding ends within the time period you specified in your listing (1 day, 3 days or 5 days)
2. Please state the following when placing a listing for auction: - Include Clear Photos - Clearly Name the Product in the Title Section - Include a detailed Description on Exactly what you are selling. The better description the higher chance of selling your item. State whether the item is NEW or SECOND HAND.
3. Bidding is in ZWL$ ONLY as per Statutory Instrument 142 of 2019. With effect from the 24th June, 2019, the British pound, United States dollar, South African rand, Botswana pula and any other foreign currency whatsoever shall no longer be legal tender alongside the Zimbabwe dollar in any transactions in Zimbabwe. Anyone trying to sell in foreign currency will have their listing deleted off the application & can face potential ban should they continue this practice.
4. It is the responsibility of the buyer & seller to contact each other after the bidding has ended.
5. Collection has to be arranged within 48hrs. If the winner has not agreed on a place of collection or delivery option within 48hours the seller is free to report this buyer as a Bad Bidder within the application.
6. Once you have auctioned your product, you cannot advertise your product anywhere else.
7. No Animals, Alcohol, Drugs, Tobacco, Guns, or anything illegal to be auctioned in the Bid Buddie App.